Delivery & Returns
We offer free UK delivery for orders over £25.
We aim to pack & process orders within 1 working day where possible.
Delivery costs are based on the weight of your order and will be calculated at the checkout. We use Royal Mail to ship orders. UK orders are all posted as 1st class and International orders are posted as International Standard.
Once your order has been shipped, UK delivery is approximately 1-2 working days. Europe delivery is estimated at 3-5 working days, and rest of world is 6-7 days.
* Please be aware Royal mail is currently experiencing delays due to coronavirus.
Please note that all shipments outside of the UK may be subject to Import Duty / Tax / VAT. As we have no control over these charges and cannot predict their amount, additional charges must be paid by the recipient. We will not be held responsible for the payment of Import Duty / Tax / VAT under any circumstances.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
We hope you will be satisfied with your order, but If for any reason you are not fully happy with the product- please contact us letting us know you’d like to return your order within 14 days of receipt.
All returned items must be sent back in original packaging in an unused and resalable condition.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.